1. WHEN WILL MY ORDER SHIP/ BE DELIVERED?
Most orders are processed and shipped within 0 to 3 business days of when your order is made. We always try our best to make sure your order is sent out as quickly as possible but sometimes we are very busy! If there are any delays to your order then one of the twerps will reach out and notify you.
2. WHERE DO WE DELIVER?
Currently we ship anywhere within Canada and the United States of America.
3. SALES TAX
All orders are taxed according to your Province, Territory, or State.
4. DELIVERY INSTRUCTIONS
You can provide special delivery instructions in the notes section provided during the checkout process. If you have a last minute change/request or instructions which require special attention please contact us at (613) 798-3518 or email@example.com.
5. DAMAGED ITEMS
In the unfortunate event that you receive any damaged items in your parcel, please contact us at firstname.lastname@example.org or call us at (613) 798-3518 with your order number and a description of the problem. Please also provide a photo of the problem if possible.
If the parcel you receive is damaged please document that as well so that we can be reimbursed by the carrier. We will gladly exchange, return or discount any damaged items.